✨ Auto-Delivery: The Easy Way to Keep Tails Wagging
We’ve made it easier than ever to keep your pets happy — with Auto-Delivery, our flexible repeat order service designed for pet parents who care.
This isn’t your typical subscription. There are no tie-ins, no automatic charges, and no surprises — just convenience, choice, and a little extra love from us. You only pay when you approve your order.
How it works
- Choose your frequency – Pick how often you’d like to receive each item and add it to your cart.
- Mix & match – Add different products at different intervals, or include once-off items in the same cart.
- Check out as usual – You’ll receive a reminder email before each upcoming delivery so you can edit, skip, or cancel anytime before paying.
Example:
If you’ve set your dog’s food to deliver every 3 weeks and flea treatment every 12 weeks, you’ll receive a reminder email before each one — giving you time to adjust your order, add a treat, or skip a delivery.
Your Auto-Delivery Rewards 🎁
- Free Gift (worth R300) with your 3rd Auto-Delivery order
-
10% off every 10th renewal as a thank-you for being part of the Canine & Co family.
Managing Your Auto-Delivery
To view or edit your Auto-Deliveries:
- Log into your account
- Click “My Orders”
- Under Account Details, find the Auto-Delivery link highlighted in orange
You can:
- Update quantities or items
- Change your delivery frequency
- Edit your billing or shipping address
- Cancel or pause anytime
- Or, if you prefer, our team can assist — just reach out and we’ll handle it for you
A quick note
Auto-Delivery orders always reflect the latest product price, including any discounts or promotions at the time.
If you have questions or need a hand, we’re always here to help — pop us a mail or give us a call.