Oxbow Enriched Life - Crazy Hay Ball

Dispatch Time

The majority of orders are dispatched within 2 working days.

In some cases, delays may occur if we’re waiting on stock from slower suppliers, but we always aim to dispatch orders as quickly as possible. You’ll receive a confirmation email once your order has been handed over to the courier.

Estimated Delivery Times (from dispatch):

Main city hubs: 1–3 working days

Outlying areas: 3–5 working days

Remote areas: Up to 7 working days

Additional Info:

We deliver nationwide within South Africa.

Deliveries take place Monday–Friday during business hours.

Delivery times are estimates and may vary due to courier delays or location.

Please ensure your delivery address is correct to avoid delays.

What is the Oxbow Enriched Life - Crazy Hay Ball made from?
The product is made from 100% pet-safe materials, specifically premium Timothy hay.

How should I supervise my pet when using this toy?
Always supervise your pet during play to ensure safe interaction with the product, and inspect it regularly for wear, replacing it if damaged to prevent ingestion of small pieces.

What behaviours does the Oxbow Enriched Life - Crazy Hay Ball encourage?
This chew toy encourages natural exploring, playing, hiding, and chewing whilst supporting healthy dental wear through regular use.

How should I maintain this product?
Clean the Oxbow Enriched Life - Crazy Hay Ball as needed to maintain hygiene and safety, and use it as intended for chewing, playing, tossing, and rolling to avoid misuse.

Can this toy provide enrichment for my pet?
Yes, the product provides daily mental and physical enrichment by promoting physical interaction and active play through its fun shape that is ideal for tossing and rolling.