Oxbow Prime Cut Hearty & Crunchy Timothy Hay

Dispatch Time

The majority of orders are dispatched within 2 working days.

In some cases, delays may occur if we’re waiting on stock from slower suppliers, but we always aim to dispatch orders as quickly as possible. You’ll receive a confirmation email once your order has been handed over to the courier.

Estimated Delivery Times (from dispatch):

Main city hubs: 1–3 working days

Outlying areas: 3–5 working days

Remote areas: Up to 7 working days

Additional Info:

We deliver nationwide within South Africa.

Deliveries take place Monday–Friday during business hours.

Delivery times are estimates and may vary due to courier delays or location.

Please ensure your delivery address is correct to avoid delays.

What is Oxbow Prime Cut Hearty & Crunchy Timothy Hay?

This is a high-fibre, hand-sorted timothy hay product featuring thicker stems and seed heads, designed to support dental and digestive health in small animals. It is softly compressed and pre-portioned for easy serving and freshness.

How should I store this product?

Store Oxbow Prime Cut Hearty & Crunchy Timothy Hay in a cool, dry place to maintain freshness and reduce dust. Proper storage helps preserve the quality of the hay over time.

Can this product be used as my pet's only food source?

No, this hay is intended as a dietary supplement and not as a sole food source. It should be part of a balanced diet for your pet.

What should I do if the hay appears spoiled?

Discard any hay that appears mouldy or spoiled immediately to prevent potential health risks to your pet. Always inspect the product before feeding.

How do I use this product for feeding?

Oxbow Prime Cut Hearty & Crunchy Timothy Hay is pre-portioned for easy daily feeding and encourages natural foraging behaviour. Always supervise your pet while feeding to ensure safe consumption.