Oxbow Prime Cut Soft & Lush Timothy Hay

Dispatch Time

The majority of orders are dispatched within 2 working days.

In some cases, delays may occur if we’re waiting on stock from slower suppliers, but we always aim to dispatch orders as quickly as possible. You’ll receive a confirmation email once your order has been handed over to the courier.

Estimated Delivery Times (from dispatch):

Main city hubs: 1–3 working days

Outlying areas: 3–5 working days

Remote areas: Up to 7 working days

Additional Info:

We deliver nationwide within South Africa.

Deliveries take place Monday–Friday during business hours.

Delivery times are estimates and may vary due to courier delays or location.

Please ensure your delivery address is correct to avoid delays.

What is Oxbow Prime Cut Soft & Lush Timothy Hay?

This is a hand-sorted, tender Timothy hay designed to support your pet's dental and digestive health, featuring thin stems and soft leaves that are softly compressed and pre-portioned for freshness and easy feeding.

What are the main benefits of this product?

Oxbow Prime Cut Soft & Lush Timothy Hay supports dental and digestive health, provides a soft texture pets enjoy, encourages natural foraging behaviour, and is made without artificial colours, flavours, or preservatives.

How should I store this hay to keep it fresh?

Store Oxbow Prime Cut Soft & Lush Timothy Hay in a cool, dry place to maintain freshness and prevent spoilage.

What safety precautions should I take when feeding this product?

Supervise your pet during feeding, use the pre-portioned amounts to avoid overfeeding, and discard any hay that appears mouldy or spoiled.

Which pets is this hay suitable for?

This product is compatible for small animals with specific nutritional needs, though specific size or breed information is not detailed.