Petmate Cleanstep Filter

Dispatch Time

The majority of orders are dispatched within 2 working days.

In some cases, delays may occur if we’re waiting on stock from slower suppliers, but we always aim to dispatch orders as quickly as possible. You’ll receive a confirmation email once your order has been handed over to the courier.

Estimated Delivery Times (from dispatch):

Main city hubs: 1–3 working days

Outlying areas: 3–5 working days

Remote areas: Up to 7 working days

Additional Info:

We deliver nationwide within South Africa.

Deliveries take place Monday–Friday during business hours.

Delivery times are estimates and may vary due to courier delays or location.

Please ensure your delivery address is correct to avoid delays.

What is the Petmate Cleanstep Filter designed to do?
The Petmate Cleanstep Filter is designed to reduce odours around your cat's litter box by absorbing unwanted smells throughout the day.

What materials is this filter made from?
The Petmate Cleanstep Filter is made from safe, natural, and non-toxic materials that are suitable for use in homes with pets.

How should I use the Petmate Cleanstep Filter?
The filter is typically used inside or near the litter box as part of your cat care routine and should be used only as intended for odour control.

How often should I replace the filter?
You should replace the filter regularly to maintain effective odour absorption, as the filter does not replace regular litter box cleaning.

What are the dimensions of this product?
The Petmate Cleanstep Filter measures 18.8 cm x 0.64 cm x 24.13 cm and is designed for use with standard cat litter boxes.